Why Our Customers Love Us
It’s really quite simple. We treat our customer’s right. We have an unparalleled commitment to customer service:
- If we make a mistake, we’ll pay the shipping.
- If the factory makes a mistake, we’ll still pay the shipping.
- If you’re unsatisfied for any reason, return it!
- If the parts are not immediately available, we'll provide you options to help you.
- While troubleshooting with your machine, and the part we send you does not fix the issue, a majority of the time there will not be a restocking fee.
Our website is designed for ease of use, a great selection of products, and competitive prices. But our strength is our business ethics with regard to making the right decisions for our customers all the time.
We run our business just like yours ~ Working hard to meet our customer's expectations!
A Few Testimonials
(About our sister company, Fadal CNC)
If you need a reference, I would be glad to concur. I always say, you are your own best advertising. We are only as good as our support from folks like you.
- Wayne R., OH
I would like to thank you for solving our problems with our Fadal mill. It was very relaxing to see you work on the machine (nobody could have moved more efficiently). You also anticipated any parts required and had them with you.
- Bob G., ON, Canada
Thanks for the quick credit!!! Most of my other vendors drag it on for months and months and it gets annoying. KEEP UP THE GOOD WORK ALL!
- Steve F., PA
Enough About You, Lets Talk About Us.
HaasPlus is a company positioning itself to become the market leader in offering online Haas machine replacement parts to machining shops around the world. We utilize a consolidation approach, much like a “one-stop shopping” location for Haas machine shops. Customer service and customer satisfaction are paramount in our company.
The CNC market has come to know us through our sister company FadalCNC.com. For over 14 years FadalCNC.com has provided top-tier Fadal replacement parts without the top-tier prices. Offering free technical support has also become something FadalCNC is known for...no matter where a machine shop buys their parts. HaasPlus is gearing up to offer that same level of service and benefits to all machine shops.
